Command Centre

The Integrated Physical Hub For Service Capacity
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Command Centre is a NHS and Catalyst BI collaboration that has boosted triage and discharge times.

It consists of 5 live-view wall-mounted touchscreens being fed live with Ambulance, ED in, ED out, Live Bed State and IP out data; all interactive and drillable patient level.

Command Centre enables rapid analysis for flow coordinators making on-the-ground decisions throughout the day.

A Complete Service Capacity View

What is happening right now, what will happen shortly and what will happen in the future - all in one place.

What does it do?

The ability to see everything in one place; from ambulances enroute to the hospital, to individual patients being discharged, enables clinicians to identify problems before they have happened.

Command Centre outcomes:

  • The percentage of patients being cared for on non-medical wards, due to capacity pressures, has been reduced from 8% to 2%
  • 95% of patients now triaged within 15 minutes of arrival at ED (up from 67%)
  • Proportion of patients discharged by midday has grown from 16% to 19%.

In addition the predictive technology helps plan for future capacity issues before they even occur.

See how the University Hospitals of Morecambe Bay NHS Foundation Trust has significantly improved the way it manages patient capacity, and therefore patient experience


Get in touch for a demo